Information We Collect

Look, we're pretty straightforward about this. When you sign up for our programs or browse our site, we collect certain information—but only what we actually need to provide you with quality training.

Information You Give Us Directly

• Your name, email address, and phone number when you enquire about programs
• Billing details and payment information when you enrol
• Educational background and work experience to match you with appropriate training levels
• Feedback and communication when you contact us through email or phone
• Assignment submissions and progress data through our learning platform

Information We Collect Automatically

When you visit our website, we collect some technical information that helps us understand how people use the site. This includes your IP address, browser type, pages you visit, and how long you spend on different sections. We use this to spot technical issues and improve the overall experience.

How We Use Your Information

We're not in the business of collecting data just to have it. Everything we gather serves a specific purpose related to delivering quality budget presentation training.

1. To deliver the training programs you've enrolled in and communicate important updates about schedules or content changes
2. To process payments securely and maintain accurate financial records as required by Australian tax law
3. To provide support when you need help with course material or technical issues
4. To send relevant information about upcoming programs that match your interests—you can opt out anytime
5. To analyse patterns and improve our teaching methods based on what actually works for students
6. To comply with legal obligations and respond to valid legal requests from Australian authorities

Data Sharing and Third Parties

We don't sell your personal information. Period. But we do work with certain service providers who help us run our business, and they might process your data on our behalf.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you specific rights about your personal information. Here's what you can do and how to exercise these rights:

To exercise any of these rights, email us at info@zolpyranexi.com with your request. We'll verify your identity before processing it—this protects your information from unauthorised access.

Data Security and Protection

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. Our measures include encrypted connections, secure servers, and restricted access to personal data within our organisation.

That said, no system is completely foolproof. We can't guarantee absolute security, but we're committed to maintaining industry-standard protections and improving them as technology evolves.

Data Retention Periods

We keep your information only as long as necessary for the purposes described in this policy or as required by Australian law.

Active Students

While you're enrolled in programs, we maintain your complete records including progress, assignments, and communications. This helps us provide continuous support and track your development.

After Program Completion

We keep educational records for seven years after you complete a program. This allows us to provide transcripts or certificates if you need them later. Financial records are retained for seven years to comply with Australian taxation requirements.

Marketing Preferences

If you've only expressed interest without enrolling, we'll keep your contact information for two years. After that, we'll delete it unless you've continued to engage with our communications.

International Data Transfers

Your information is primarily stored on servers located in Australia. Some of our service providers may process data outside Australia, particularly for cloud hosting and email services. When this happens, we ensure these providers meet Australian privacy standards through contractual agreements.

Changes to This Policy

We review and update this policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and post the updated version on our website with a new "Last Updated" date.

Minor clarifications or administrative changes might not trigger a notification, but the updated policy will always be available here. We encourage you to review it occasionally, especially before sharing additional personal information.

Complaints and Concerns

If you're worried about how we've handled your personal information, please contact us first. We'll investigate and respond to your concern within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). They're an independent authority that handles privacy complaints under Australian law.